Privacy Policy

We do not store credit card details nor do we share customer details with any 3rd parties.
We recognise the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Privacy Policy applies to current and former visitors to our website and to our online customers.
By visiting and/or using our website, you agree to this Privacy Policy. This Privacy Policy explains the information practices that apply to personally identifiable information that we collect about you as an individual when you visit and/or use our website. Any information that we collect about you while you are visiting or using our website will be handled in accordance with this Privacy Policy and will not be shared except in accordance with this Privacy Policy. This Privacy Policy does not apply to information about you collected by our affiliates or third party websites that may post links or advertisements on or otherwise be accessible from our website. The information collected by these affiliates or third party websites is subject to their own privacy policies.
Information We Collect
This section of our Privacy Policy describes the categories of information collected by IQStyle. You have the option not to provide information, however, withholding information may prevent you from being able to use some of our website features.
Information Collected Automatically: Whenever you visit our website, we automatically collect some information about your transactions with us, and your use of our website. For example, we automatically collect your IP address, for IQ Style internal use only, such as to help us diagnose problems with our server and administer our website. We also automatically track certain information about your activities on our website such as the type of web browser you are using and click stream data. If you are a registered IQStyle customer, we link this automatically-collected data to the personally identifiable information we collect about you described below. We use this information to do internal research on your interests and to help us better understand and serve you.
Information You Send To Us If you choose to provide us with personal information, such as by sending us an e-mail or by filling out a form with your personal information and submitting it to us through our website, we collect the personal information that you provide to us. For example, if you register or sign up for an account with us, we collect your name, e-mail address, telephone number and password. If you place an order with us, we collect the personal information that you provide to us such as your shipping, billing, and payment information.
Information about Your Transactions with Us: In addition, we collect your order information and purchase and payment history.
Use and Disclosure of Information
We use the information that we collect about you to maintain, improve, and administer our website, operate our business, provide products and services that you request, administer your account, inform you about products and services that might be of interest to you, and personalise your online experience.
In order to carry out certain business functions, such as order fulfillment, e-mail delivery, or marketing, we sometimes hire other companies to perform services on our behalf. We may disclose personally identifiable information that we collect about you to these companies to enable them to perform these services, but they are required to safeguard the data and are not authorised to use it for any other purpose than completing their contractual requirements to  IQ Style. For example, as a part of the normal process of completing your purchase,  IQ Style may provide your personal data to a third party payment processor, such as WorldPay Ltd., depending on your chosen method of payment. In addition, we may share the information we collect with other companies with whom we have joint marketing arrangements. We may also disclose information, including personal information, we collect about you in other circumstances as required or permitted by law. For example, IQstyle reserves the right to disclose personal information, including account information, when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms of Use, or to protect the rights or property of IQstyle or others. In addition, it is possible that in the future another company may acquire IQstyle or its assets. It is also possible that IQstyle may partner with or purchase another company to continue to do business as a combined entity. In the event that this occurs, it is possible that our customer information, including your personal information, may be transferred to the new business entity as one of IQstyle’s assets. In such an event, we will update this policy to reflect any change in ownership or control of your personal information.
We may also disclose information, including personal information, we collect about you in other circumstances as required or permitted by law. For example, IQstyle reserves the right to disclose personal information, including account information, when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms of Use, or to protect the rights or property of IQstyle or others. In addition, it is possible that in the future another company may acquire IQstyle or its assets. It is also possible that IQstyle may partner with or purchase another company to continue to do business as a combined entity. In the event that this occurs, it is possible that our customer information, including your Personal Information, may be transferred to the new business entity as one of  IQ Style’s assets. In such an event, we will update this policy to reflect any change in ownership or control of your personal information.

Privacy Policy

Introduction
Data protection is of a particularly high priority for the management of the IQ Style Ltd. We are a company registered in England and Wales (reg. number 10401155). The address of our registered office is 107A Coles House, Muswell Hill Rd, London, N10 3HS, United Kingdom. We can be contacted in relation to any data related queries by telephone on 07496197415, by email on sales@iqstyle.co.uk or by post on our registered office address, listed above.

The use of the web pages of the IQ Style Ltd on www.iqstyle.co.uk is possible without any indication of personal data; however, if you want to use special enterprise services via our website, such as making a purchase, subscribing to a newsletter, creating an account or applying for a job, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from you.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to the IQ Style Ltd. By means of this privacy policy, we would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, we would like to inform you of the rights to which you are entitled.

As the controller, the IQ Style Ltd has implemented numerous technical and organisational changes to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, you may choose to transfer personal data to us via alternative means, e.g. by telephone or post.

What personal data we collect about you

 

When you visit our website, create an account, make a purchase, subscribe to our newsletter, comment on our blog, contact us via the website form or apply for a job using our website, we may collect some or all of the following personal information about you:

           Name

           Date of birth

           Sex

           Age

           Billing and delivery address

           Email address

           Phone number

           Username and password

           Your images and other user content

           Your correspondence with and from IQ Style Ltd.

           Your preferences about receiving communication for IQ Style Ltd.

           Information about your use of IQ Style website, and your browsing and online purchasing activities; and details we may ask you to submit to verify your identity.

           Payment method (credit or debit card) details.

 

We may also collect some of this personal information from third parties who have your consent to pass your details to us.

 

Some of our services will require you to provide us with the personal data of a third party, for example, when you are making a personalised gift for someone else other than yourself. The information we will need to collect includes but is not limited to name, age, address). This information will not be used for any other purposes other than completing the service for which the personal data was provided.

 

What we use your personal information for

Your personal data is collected, processed, stored and used by us for various reasons, but with the intention to provide you with the best customer service and experience as our potential or current client.

When you create an account or make a purchase on our website, we need to process certain information that allows us:

           To provide a service to you

           To create personalised products chosen by you

           To process payments for products you purchase

           To pass your order for delivery by third parties we work with

           To provide customer support

           To improve your user experience

           To contact you via email and/or text message in relation to your order.

 

By creating an account with us you give us your consent to send you emails for marketing and promotional purposes, however, you can withdraw this consent at any time by emailing us on sales@iqstyle.co.uk.

 

For legitimate business reasons we will also process your data for customer satisfaction and customer experience improvement purposes, such as by analysing data we hold about you, and combining it with data held by third parties.We do this to create a customer profile based on interest, demographic and other factors and create products and offers that would be of the most value to you. We would also use this data in connection with the prevention and detection of fraud and other crime.

In addition, we may automatically collect anonymous information about your use of our website. This includes the number of pages you visit and their content, what web browser you use, and how you ended up on our website. There is no way you could be identified from this information. However, it helps us to analyse the behaviour of our visitors, potential and current customers and therefore optimise our service and advertising.

 

Who has access to your personal data

 

We will generally not disclose your personal data to any other third parties with the exclusion of subsidiary and/or affiliated companies such as delivery companies and payment service providers. For the purpose of service provision to you, we share data with these categories of third parties:

           Information technology companies

           Payment processing companies

           Delivery and courier services

           Fraud prevention companies

           Advertising and marketing services companies

 

Your personal data will not be shared with any other organisations without your explicit permission unless we are legally entitled or required to do so.

 

How long we store your personal data for

 

Your personal data will be stored for the period of 24 months. If you do not log into your account within this period, all information we store of you will be permanently deleted. We will retain other minimal data for tax and anti-fraud purposes.

 

How we protect your personal data

 

We make every effort to minimise the possibility of unauthorised or unlawful processing of your personal data or accidental loss or destruction of, or damage to, your personal data. For this purpose we have taken a number of technical and organisational measures. We believe the measures implemented by our site reduce the likelihood of security problems to a level appropriate to the type of data involved.
We have security measures in place to protect our database of Users and access to this database is restricted internally.

 

Your rights in regards to the personal data we hold about you

 

In accordance with GDPR we would like to inform you of the right you have in relation to your data collected, processed, stored and used by us. You have the right to:

           Request access to your data for free

           Request your data to be corrected if not accurate or outdated

           Ask us to stop using your data for certain purposes, for example sending you marketing and promotional emails and text messages

           Request to be forgotten (we would remove your personal data from our records)

           Withdraw at any time when this is the legal basis for out processing.

 

If you wish to discuss or exercise any of these rights, please contact us at sales@iqstyle.co.uk.

 

Marketing and analytical tools we use

 

As mentioned above we collect and analyse some of your data to create offers of value for you. To help us do that we use the third parties listed below. Please note that each one of them have their own privacy policy and you should familiarise yourself with it.

 

           Google Analytics

           Google AdWords

           Facebook

           Instagram

 

 

This policy has been last updated on 22nd May 2018.